1. Introduction

Welcome to our marketplace dedicated to artisans. By registering and using our platform, you agree to these Terms of Use. Please read them carefully before creating an account.

2. Purpose of the Platform

The marketplace allows artisans to showcase, promote, and sell their products or services directly to customers.

3. Registration

To access the services, artisans must:

• Provide accurate, complete, and up-to-date information
• Be legally authorized to carry out their activity
• Maintain the confidentiality of their login credentials

Users are responsible for all activities carried out through their account.

4. Obligations of Artisans

By using the platform, artisans agree to:

• Comply with all applicable laws and regulations
• Offer compliant and high-quality products/services
• Provide honest and accurate descriptions
• Respect announced delivery times
• Provide adequate customer service

5. Prohibited Products and Services

It is strictly forbidden to sell:

• Illegal products
• Counterfeit goods
• Any content that is offensive, dangerous, or unethical

6. Payments and Commissions

The platform may charge a commission on each sale. Payment and withdrawal terms will be specified in the artisan’s dashboard.

7. Responsibility

The marketplace acts as an intermediary while implementing trust mechanisms.

Arabastta commits to:

• Guarantee a certain level of product quality for customers
• Implement control systems and artisan rating mechanisms
• Ensure secure payments on the platform
• Guarantee payment transfers to artisans after order validation

However:

• Each artisan remains responsible for their products, descriptions, and delivery timelines
• Arabastta cannot be held responsible for misuse of products by customers

8. Suspension or Termination

We reserve the right to suspend or delete an account in case of:

• Violation of these terms
• Fraudulent or suspicious activity
• Repeated customer complaints

9. Intellectual Property

Artisans retain ownership of their content (photos, descriptions, etc.) but grant the platform the right to use it for product promotion.

10. Data Protection

Personal data is processed in accordance with our privacy policy.

11. Modification of Terms

We may modify these terms at any time. Users will be informed in case of significant changes.

12. Acceptance

By checking the box during registration, you acknowledge that you have read, understood, and accepted these Terms of Use.