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Privacy Policy

At Arabastta, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, create an account, place an order, or interact with us.

1. Who We Are

Arabastta is a Moroccan-based marketplace dedicated to promoting handmade and artisanal products from Morocco. Our website address is: [https://www.arabastta.com]

2. Information We Collect

We collect personal data that you provide to us when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer support

  • Participate in surveys or promotional campaigns

The data we may collect includes:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Order details

  • Payment information (handled securely by third-party payment processors)

  • IP address and browser data (for analytics and security)

3. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders

  • To manage your account and provide customer support

  • To send order confirmations and updates

  • To send promotional emails (if you opted in)

  • To improve our website and user experience

  • To detect and prevent fraud

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Payment and Security

Payments on Arabastta are processed through trusted third-party services such as PayPal, Stripe, or local payment providers. Arabastta does not store your credit card or payment details. We use SSL encryption to protect your data during transmission.

5. Cookies and Tracking

Our website uses cookies and similar tracking tools to:

  • Remember your preferences

  • Analyze website traffic and usage

  • Improve site performance

You can control cookies through your browser settings or refuse them through the cookie banner.

6. Your Rights

If you are located in the EU or a country with privacy protection laws (such as GDPR), you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Withdraw your consent at any time

  • File a complaint with a data protection authority

To exercise these rights, contact us at: [privacy@arabastta.com]

7. How We Protect Your Data

We implement strict technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Access to user data is limited to authorized personnel only.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations.

9. Third-Party Links

Our website may contain links to other websites. Arabastta is not responsible for the privacy practices or content of third-party sites. We recommend reading their privacy policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

📧 Email: contact@arabastta.com
📍 Address: Arabastta, Medina of Marrakech, Morocco
📞 Phone: +212606064237